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RETURN & REFUND POLICY

EXCHANGES

At Hill Country Exotics, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return and refund policy. You can return your order within 14 days of receiving it for a full refund. Please note that the item must be in its original packaging and in the same condition as when you received it. If your item arrives damaged, please contact us immediately to arrange for a replacement or refund.

​​RETURN & EXCHANGE POLICY​

We understand that sometimes you may want to exchange an item for a different one. If you would like to exchange an item, please contact us within 14 days of receiving your order. We will be happy to assist you with the exchange process and make sure that you receive the item you want.

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